All of our photos are delivered by 6 p.m. on the next business day. If your photos were shot on Thursday, they’ll be delivered by 6 p.m. on Friday. If they were shot on Friday, they’ll be delivered by 6 p.m. on Monday.

It is not required that the listing agent be present at the property for the shoot.

Your photos will be uploaded to your personal account dashboard by 6 p.m. on the next business day after the shoot.

If you have an editing request on your photos, please reach out to our lead editor at sara@oneshot.media.

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

All photos and 3D Tours are guaranteed by 6:00pm the next business day after the shoot.

However, we edit and upload the photos in the order they were captured, so if you had a shoot earlier in the day, you will likely receive them earlier than the other shoots from that day.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

Unfortunately, no. Our scheduling system requires that each property be booked separately. This allows us to properly account for availability in our photographers.

After your shoot is complete and your photos have been edited, you’ll be able to access the images from the shoot.

Watch this short video to learn how to save your photos to your computer: