Oneshot Media FAQs

We cover a 30 mile radius from our Minneapolis office. It is $2/mile for every mile driven outside that radius. Calculate your driving fees here: https://oneshot.media/service-area/.

Lots! We offer 3D Matterport Tours, Schematic Floor Plans, Drone Photo and Video, Showcasing Videos, Branding and Marketing Videos, Videos for Business, and more!

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

We cover a 30 mile radius from our Minneapolis office. It is $2/mile for every mile driven outside that radius. Calculate your driving fees here: https://oneshot.media/service-area/.

Lots! We offer 3D Matterport Tours, Schematic Floor Plans, Drone Photo and Video, Showcasing Videos, Branding and Marketing Videos, Videos for Business, and more!

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Your photos will be uploaded to your personal account dashboard by 6 p.m. on the next business day after the shoot.

Watch this short video to see what we use at Oneshot Media to shoot your premium content:

If you have an editing request on your photos, please reach out to our lead editor at sara@oneshot.media.

All photos and 3D Tours are guaranteed by 6:00pm the next business day after the shoot.

We do have an option for Rush Delivery for $50 dollars to receive by Noon the next business day.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

Our video content at Oneshot Media, including drone videos and showcasing videos, will be delivered in 2-3 business days.

We do not have an internship program but are always open to connecting with extremely talented photographers, videographers, and photo editors that are looking to grow with us with a part-time or full-time position.

Learn how to easily create a virtual open house on Facebook and drive visitors to your listing by watching this short video:

After your shoot is complete and your photos have been edited, you’ll be able to access the images from the shoot.

Watch this short video to learn how to save your photos to your computer:

Nope! We don’t charge any fees, and we even welcome those who are not Oneshot customers to our program. (Though, we’d love to have you as a customer!)

To register for our referral program you must have purchased one of our services before.

We’re always here to help! Shoot us a note at referrals@oneshot.media and we’ll get back to you ASAP.

Registering only takes a minute and you’ll receive access after a quick approval on our end.

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Your photos will be uploaded to your personal account dashboard by 6 p.m. on the next business day after the shoot.

If you have an editing request on your photos, please reach out to our lead editor at sara@oneshot.media.

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

All photos and 3D Tours are guaranteed by 6:00pm the next business day after the shoot.

We do have an option for Rush Delivery for $50 dollars to receive by Noon the next business day.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

Unfortunately, no. Our scheduling system requires that each property be booked separately. This allows us to properly account for availability in our photographers.

After your shoot is complete and your photos have been edited, you’ll be able to access the images from the shoot.

Watch this short video to learn how to save your photos to your computer:

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

These are two names for the same thing. Our 3D Tours are captured using the market-leading Matterport technology.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

The images inside a 3D Tour cannot be edited. However, information pins (mattertags) can be added to the 3D Tour to display information about the house in text, hyperlink, or video format.

Yes – we create the floor plans with the measurements from the Matterport 3D camera, so floor plans must be ordered as an add-on to a Matterport 3D Tour.

After the Matterport 3D Tour is finished, we will use the measurements taken during the tour to create floor plans with a 99% degree of accuracy. We will send the floor plans to you the same as we do with photos and videos – through your account dashboard. Click here to log in or create your free account.

We will continue hosting your 3D Matterport Tour for 1 year after it is first created. After 1 year, its $50 dollars per year per 3D tour to host.

Here’s how to add a 3D Tour to your listing:

1) Click here to log in to your account or create your free account if you do not yet have one

2) Click on “Listings” on the left-hand side menu and use the search box to locate the desired listing by address or MLS number, or scroll the list of properties

3) Click into the listing to edit

4) Locate 3D Tour section and click the pencil icon to edit/add your desired link

5) Click Save and you are done! Your tour will display on your listing within minutes!

No, Matterport 3D tours are intended exclusively for property interiors.

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

Our video content at Oneshot Media, including drone videos and showcasing videos, will be delivered in 2-3 business days.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Our video content at Oneshot Media, including drone videos and showcasing videos, will be delivered in 2-3 business days.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

After the Matterport 3D Tour is finished, we will use the measurements taken during the tour to create floor plans with a 99% degree of accuracy. We will send the floor plans to you the same as we do with photos and videos – through your account dashboard. Click here to log in or create your free account.

Yes – we create the floor plans with the measurements from the Matterport 3D camera, so floor plans must be ordered as an add-on to a Matterport 3D Tour.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

Each video is 60-90 seconds long.

Our video content at Oneshot Media, including drone videos and showcasing videos, will be delivered in 2-3 business days.

You will receive a finished, edited showcasing video of between 60-90 seconds in length, complete with attractive thumbnail images, as well as a complimentary sharable property listing on which to host the video.

Here’s how to add a video to your listing:

1) Click here to log in to your account or create your free account if you do not yet have one

2) Click on Listings on the left-hand side menu and use the search box to locate the desired listing by address or MLS number, or scroll the list of properties

3) Click into the listing to edit

4) Locate video section and click the pencil icon to edit/add your desired link

5) Click Save and you are done! Your video will display on your listing within minutes!

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Your photos will be uploaded to your personal account dashboard by 6 p.m. on the next business day after the shoot.

If you have an editing request on your photos, please reach out to our lead editor at sara@oneshot.media.

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

All photos and 3D Tours are guaranteed by 6:00pm the next business day after the shoot.

We do have an option for Rush Delivery for $50 dollars to receive by Noon the next business day.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

Twilight photos are, as you might expect, always taken in the evening hours. The exact time depends on the conditions and season.

In the spring and fall, twilight shoots will generally be scheduled between 4:30 and 7:30 pm.

In the summer, twilight shoots will generally be scheduled between 5:30 and 8:30 pm.

After your shoot is complete and your photos have been edited, you’ll be able to access the images from the shoot.

Watch this short video to learn how to save your photos to your computer:

Every Branding & Marketing video will be 60-90 seconds long, and will include a personal headshot.

Our video content at Oneshot Media, including drone videos and showcasing videos, will be delivered in 2-3 business days.

All photos and 3D Tours are delivered by 6:00 pm the next business day. Ex: all Thursday shoots are delivered by 6:00 pm on Friday at the latest. Friday shoots are delivered on Monday. Rush Delivery $50 add-on guarantees a 12:00 pm delivery time.

No, not unless you prefer to. If it’s your first shoot with us, we’d be more than happy to meet you on the site and get to know you better. Otherwise, we can access the home in one of these four ways:

1. Lockbox code
2. Door code or Garage code.
3. Supra eKey
4. Meet us onsite

Your photos will be uploaded to your personal account dashboard by 6 p.m. on the next business day after the shoot.

If you have an editing request on your photos, please reach out to our lead editor at sara@oneshot.media.

All of our photos and videos are delivered to your personalized account.

Create an account or log in here, and you can expect your video to be posted in about 2-3 business days. You should receive an email to notify you when your requested content has been posted.

All photos and 3D Tours are guaranteed by 6:00pm the next business day after the shoot.

We do have an option for Rush Delivery for $50 dollars to receive by Noon the next business day.

Unfortunately, we do not work weekends and can only be booked Monday – Friday.

After your shoot is complete and your photos have been edited, you’ll be able to access the images from the shoot.

Watch this short video to learn how to save your photos to your computer: